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Guest house · Madrid · Community of Madrid

Santa Sofia Suites

A three-star apartment-style stay in central Madrid, offering a straightforward base with balcony rooms, air conditioning, and a convenient location.

  • Central Madrid location
  • City or courtyard views from balcony rooms
  • Air conditioning and free Wi-Fi
7.8 Very good 186 reviews Booking.com 7.8 · 186 reviews

About

Santa Sofia Suites

Santa Sofia Suites occupies the third floor of a building on Calle Del Marques Viudo De Pontejos, in the heart of Madrid. The property keeps things simple: two room types, a quiet courtyard option, and a 3-star service level that leans on function over frills.

Reviews point to solid room quality and attentive service, with the best scores for comfort and staff helpfulness. The location makes it a practical pick for seeing the city on foot, though the lack of on-site extras means you'll head out for meals and leisure.

  • No smoking on site
  • Wi-Fi
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Smoke detectors

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Rooms earn strong marks — Guests rate accommodation at 8.3 out of 10, the highest category on the property.
  • Attentive service — Service scores 8.3, matching room quality and suggesting consistent front-desk support.
  • Central location — Set on Calle Del Marques Viudo De Pontejos, close to Madrid's core sights and transport links.
  • Comfort amenities in every room — All listed rooms include air conditioning, heating, and a flat-screen TV, with balconies in both types.
–

Worth weighing

4 to weigh
  • Staff rating lags behind other categories — While service overall scores well, staff specifically rates 7.5, below the property's room and service scores.
  • No pets allowed — The property's policy is no pets, which may rule this out for travellers with animals.
  • Check-out is early — Check-out runs 08:00 to 11:00, so plan for an earlier departure than many hotels allow.
  • Third-floor walk-up — Located on the third floor with no mention of a lift, this may be a challenge with heavy luggage.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Balcony

Queen Room

  • 1 King-size bed,1 Single bed,1 Double bed
  • Courtyard view
  • Shower
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Comfort

  • Air conditioning
  • Heating

In-room

  • Flat-screen TV
  • Balcony (selected rooms)
  • City view (Deluxe Double Room)
  • Courtyard view (Queen Room)

Services

  • Wi-Fi
  • VIP check-in/out
  • Security

Policies

  • No smoking on site
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 186 reviews

Guest-rated 7.8/10 from 186 reviews

Booking.com · 7.8 · 186 reviews

04 — Location

Getting around Madrid

The property sits in Madrid.

Central Madrid: Santa Sofia Suites is on Calle Del Marques Viudo De Pontejos, placing you within easy reach of Madrid's main squares and shopping streets. The exact landmarks aren't listed, but the address puts you in the heart of the old town.

Calle Del Marques Viudo De Pontejos, 3 Planta 3, Madrid, Community of Madrid, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:00
Check-out
By 08:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
13 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is between 08:00 and 11:00.

Is there parking at the property?

The property does not list any parking options, so you'll likely need to use public parking nearby.

Are pets allowed at Santa Sofia Suites?

No, the property has a strict no-pets policy.

What room types are available?

The property offers a Deluxe Double Room with one king-size bed and a Queen Room that can accommodate up to three guests (one king, one single, and one double bed). Both include a balcony, air conditioning, and heating.

Does the room have air conditioning?

Yes, all listed rooms come with air conditioning, as well as heating and a flat-screen TV.

Is there free Wi-Fi?

Yes, Wi-Fi is listed among the property's amenities.

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The bottom line

A reliably rated 3-star stay in central Madrid, best for travellers who want a clean, comfortable base with balconies and modern cooling, and who don't need on-site dining or extensive facilities.

7.8Good value for a central Madrid base

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